Ouch! rated “Outstanding” in Yale workshops

Yale announces more Ouch! workshops. Excerpts from YaleNews – post: … titled “OUCH! That Stereotype Hurts,” will be held Friday, Nov. 4. The workshop will help participants understand the impact of stereotypes and biased statements, identify the most common reasons people sit silently in the face of bias and stereotypes, and enhance skills for speaking up against stereotypes. The workshops help promote …

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SMILE on Huffington Post

Reggie Wilson, the star of SMILE Customer Service is in the news this summer. A wonderful article by Kay Kinton, guest contributor, at Huffington Post. Link to the article and to our favorite customer service video, SMILE!  Your Gift to the World I left Starbucks this morning in tears, my usual coffee in one hand and a gift from a stranger in …

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THE GREATEST OBSTACLES TO DEFEATING UNCONSCIOUS BIAS

THE GREATEST OBSTACLES TO DEFEATING UNCONSCIOUS BIAS by Sondra Thiederman, Ph.D. A few weeks ago, I surveyed my contacts around the question: What do you see as the biggest single obstacle to defeating unconscious bias? About 100 of you responded and here are the results: 49.3% said that the biggest obstacle is reluctance to admit we have a bias. 4.8%  felt …

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If Unconscious Bias Is the Root Problem, How Do We Uproot It?

Important article at Huffington Post by Caroline Turner @DifferenceWORKS President Obama has said it out loud, noting that “there are biases — some conscious and unconscious — that have to be rooted out.” Many commentators, including me, have pointed to unconscious bias (rather than overt racism) as what underlies the ongoing racial tension in our country. It also deprives organizations …

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28,000 Federal Employees Forced To Confront Their Bias

Article about unconscious bias training for Federal Employees. 28,000 Federal Employees Forced To Confront Their Bias 28,000 Federal Employees Forced To Confront Their Bias As police departments across the country conduct implicit bias training for their officers, the Department of Justice (DOJ) is making sure that 28,000 of its own employees receive the same instruction. On Monday, the department announced …

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Unconscious Bias in the restaurant business

Excellent article features Gerry Fernandez of MFHA. link This Workplace Issue Might Be Hurting Your Team How to recognize and prevent unconscious bias in your restaurant. Fast food workers experience negative job problems with racial and gender bias. Most operators have training systems in place to address issues like workplace diversity, and to ensure the restaurant is a friendly, non-discriminating …

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cyberFEDS posts article about Defeating Unconscious Bias for federal government

Anjali Patel, Esq., cyberFEDS® Legal Editor Washington Bureau, has just interviewed me and posted an article. IN FOCUS: Creating a culture that helps employees understand and overcome their unconscious biases is crucial to ensuring a fair and equitable workplace, Joel Lesko told cyberFEDS® in an exclusive interview. Click this link to read the article. cyberFEDS article May 2016_Counter workplace unconscious

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Feds urged to fight ‘unconscious bias’ in hiring and promotions ~ Washington Post

It seems as if  there are articles everyday about unconscious bias and its impact on the workplace. April 14 in the Washington Post, an article by Joe Davidson outlines the issue quite well:   As dangerous as it was, battling overt segregation during the civil rights era was in some ways easier than combating today’s insidious racism. At least you …

adminFeds urged to fight ‘unconscious bias’ in hiring and promotions ~ Washington Post

Diversity without Inclusion

It’s popular to say, “diversity is good for business,” but I would say that that’s not entirely true. Why? Because diversity on its own is only half the story. It’s like Butch without Sundance or Will without Grace. Or a burger without fries (salad without olive oil for you veggies). It just doesn’t fulfill the promise. Experience shows that diversity requires inclusion in …

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Your Choice: Moving through Stereotypes an article

We’re all familiar with stereotypes — they are simplified, fixed beliefs about a group of people. Most of us can quickly call to mind stereotypes about lots of groups. Think for a moment about the stereotypes you have heard expressed about older people, teenagers, Jews, Muslims, Christians, women, black men, white men, blondes (blonde women that is), overweight people, welfare …

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