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Tension Happens!

Let’s face it, any workplace can be a minefield of misunderstandings, hurt feelings, and even conflict. Embarrassment, looking foolish, feeling like a bad person, anger, resentment. These are the feelings that can come up when you have a negative encounter in the workplace. When you’ve said something wrong. When you hear something offensive. Things sure can get tense when something you say has been taken out of context!

The good news is, it doesn’t have to be that way.

Dr. Sondra Thiederman's "Gateways to Inclusion" shows how these uncomfortable situations can be transformed by recognizing how everyday experiences influence our interpretations of the people and world around us.

Gateways to Inclusion: Turning Tense Moments into Productive Conversations


When you hear something offensive or perhaps you’ve said something wrong..… feelings can be hurt and people go away embarrassed, angry, resentful and more. But these difficult encounters don’t have to remain difficult. If handled properly, these uncomfortable situations can be transformed. Opening that gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has immeasurable benefits. That is why Dr. Sondra Thiederman calls them “Gateway Events.” But to make this work, we need to talk to each other. This video package provides four immediately-applicable skills that will help you turn these tense moments into productive conversations.

The Benefits:

Opening a gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has immeasurable benefits. These include:

  • Increased harmony and better working relationships
  • Reduced manager time spent mediating tension and misunderstanding
  • Increased employee engagement and commitment
  • An atmosphere of respect and inclusion
  • Improved teamwork and productivity

E-Learning and Online Streaming Videos

We now have training courses available online. Submit the form below to watch a preview of the course. After the preview we can discuss custom licensing and pricing tailored to fit your budget!
*Not all courses are available in every format.
E-Learning
Online E-Learning Course
Custom Pricing
  • Custom Pricing
  • Best for Individual Learning - Replaces Workshop
  • Install on your LMS or use ours



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Streaming
Online Streaming Video Course
Custom Pricing
  • Best for Individual Learning minimal time
  • Quiz for immediate feedback
  • Install on your LMS or use ours



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In Person Training

Our courses are available on DVD, USB or as a USB Workshop Kit.
*Not all courses are available in every format.
Gateways to Inclusion
DVD or USB
$ 595.00 USD
  • Best for In Person Training
  • Available on DVD or USB
  • Includes Leader's Guide + Reminder Cards
Format Price
$ 595.00 USD
Add to Purchase
Gateways to Inclusion
Gateways to Inclusion

Gateways to Inclusion uses four realistic scenarios to show how difficult encounters can be transformed into "gateway" experiences that lead to better relationships and increased understanding. Opening a gateway to conversation—and holding it open, rather than slamming it shut in fear or anger—has immeasurable benefits. To make this work, people need to talk to one another. This program gives you the road map for that conversation.[More...]

Gateways to Inclusion is available for your training in these formats:
1. DVD or USB for your in-person training
2. Online Streaming Video course with quiz


Gov't and Non-Profit / Educational Discounts available

Select the best format for your training:
$ 595.00 USD
(For classroom and individual use, not for online training)
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1-888-723-8517
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Product Description

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Book your Discovery Meeting now and we'll include the Defeating Unconscious Bias e-Learning course as pre-work or post work for up to 20 people ($300 value).
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