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Gateways To Inclusion

Gateways To Inclusion

Gateways to Inclusion uses four realistic scenarios to show how difficult encounters can be transformed into "gateway" experiences that lead to better relationships and increased understanding. Opening a gateway to conversation—and holding it open, rather than slamming it shut in fear or anger—has immeasurable benefits. To make this work, people need to talk to one another. This program gives you the road map for that conversation.[More...]

Gateways to Inclusion is available for your training in these formats:
1. DVD or USB for your in-person training
2. Online Streaming Video course with quiz


Gov't and Non-Profit / Educational Discounts available

Select the best format for your training:
1-888-723-8517
1-888-723-8517
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(For classroom and individual use, not for online training)
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Tension Happens!

Embarrassment, looking foolish, feeling like a bad person, anger, resentment. These are the feelings that can come up when you have a negative encounter in the workplace. When you’ve said something wrong. When you hear something offensive. When something you say has been taken out of context. Things sure can get tense.

The good news is, it doesn’t have to be that way.

Let’s face it, any workplace can be a minefield of misunderstandings, hurt feelings, and even conflict. If handled properly, these uncomfortable moments – or even small explosions – can be transformed into gateways that lead to better working relationships and a more inclusive workplace. That is why Dr. Sondra Thiederman calls them “Gateway Events.”

Gateways to Inclusion: Turning Tense Moments into Productive Conversations


When you hear something offensive or perhaps you’ve said something wrong..… feelings can be hurt and people go away embarrassed, angry, resentful and more. But these difficult encounters don’t have to remain difficult. If handled properly, these uncomfortable situations can be transformed. Opening that gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has immeasurable benefits. But to make this work, we need to talk to each other. This video package provides four immediately-applicable skills that will help you turn these tense moments into productive conversations.

The Benefits:

Opening a gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has immeasurable benefits. These include:

  • Increased harmony and better working relationships
  • Reduced manager time spent mediating tension and misunderstanding
  • Increased employee engagement and commitment
  • An atmosphere of respect and inclusion
  • Improved teamwork and productivity

How to Turn Tension Around:

Converting tense moments into productive conversation requires skill. That’s what this video training package is all about. Through a series of vignettes, your team will learn:

  • How to manage the emotions that can arise in the face of diversity-related tension.
  • How to set productive goals for various types of gateway conversations.
  • Why it is important not to jump to conclusions about intent (and three strategies for assessing intent accurately).
  • How to communicate in a way that demonstrates respect and encourages further conversation.

Gateways To Inclusion
Gateways To Inclusion

Gateways to Inclusion uses four realistic scenarios to show how difficult encounters can be transformed into "gateway" experiences that lead to better relationships and increased understanding. Opening a gateway to conversation—and holding it open, rather than slamming it shut in fear or anger—has immeasurable benefits. To make this work, people need to talk to one another. This program gives you the road map for that conversation.[More...]

Gateways to Inclusion is available for your training in these formats:
1. DVD or USB for your in-person training
2. Online Streaming Video course with quiz


Gov't and Non-Profit / Educational Discounts available

Select the best format for your training:
$ 0.00 USD
(For classroom and individual use, not for online training)
Call for instructions
Call now for license details
1-888-723-8517
1-888-723-8517
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