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Six Secret Soft S.K.I.L.L.S.

Learn six people-management skills that will make you more effective (and why), with practical-easy-to-do actions.  The modular design includes videos introducing each of the six soft skills, interactive tools for exploring each of the skills, links to videos and research providing more learning, check-your-knowledge quizzes for each skill plus an optional final quiz, a downloadable workbook, and answers to frequently asked questions about the six soft skills.  It can be used as a stand alone program, as an introduction to this content, or as a  reminder after participants have gone through a live Six Soft Skills program.  The e-Learning workshop takes at least 90 minutes to complete.  

Using any one of the skills in this acronym S.K.I.L.L.S. will boost your leadership effectiveness:


• Solution Seeking explains why you want to value people with answers and team members who engage others in the process for finding solutions.

• Kudos shares the motivation research that says the best Kudos:Constructive Criticism ratio is 3:1 and explains how to give feedback effectively using that research.  When giving kudos, however, it is important to know what and how to give reinforcing feedback.

• Inclusion.  While there are many inclusion strategies, using names with contributions is high-leverage inclusive behavior that works really when leading diverse-multicultural teams.

• Listening, as we teach it, is a meta-emotional intelligence competency that demonstrates respect, balances cultural and personality-based communication styles and helps you learn fast.

• Learning from different perspectives is a core benefit of diversity, according to state-of-the-art Harvard Business School research – and we explore the cycle of inference and how you can make sure you include more relevant information when making important decisions.

•S.M.A.R.T.E.R.  While many people-managers already know how to make S.M.A.R.T. goals (Specific, Measured, Actionable, Results-Oriented and Timed) the motivation research suggests that adding Engaging and Reinforcement to your goals, e.g. making them S.M.A.R.T.E.R. goals, boosts your team’s effectiveness.

E-Learning and Online Streaming Videos

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Online Streaming Video Course
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  • Quiz for immediate feedback
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E-Learning
Online E-Learning Course
Custom Pricing
  • Custom Pricing
  • Best for Individual Learning - Replaces Workshop
  • Install on your LMS or use ours



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In Person Training

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Six Secret Soft S.K.I.L.L.S.
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  • E-Learning Video
  • Streaming Video
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Six Secret Soft S.K.I.L.L.S.
Six Secret Soft S.K.I.L.L.S.

Dr. Robin Johnson has designed the Six Secret Soft S.K.I.L.L.S. e-Learning course to teach you how to manage the multicultural workforce. You'll learn six people-management skills that will make you more effective (and you'll understand why), with practical-easy-to-do actions. SKILLS is an acronym ~ watch the preview to learn more!   [More...]

Six Secret Soft SKILLS is available for your training in these formats:
1. Online e-Learning course


Gov't and Non-Profit / Educational Discounts available

Select the best format for your training:
$ 0.00 USD
(For classroom and individual use, not for online training)
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Product Description

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Book your Discovery Meeting now and we'll include the Defeating Unconscious Bias e-Learning course as pre-work or post work for up to 20 people ($300 value).
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